Bryce has always sucked. 50 years they have been in business. Ill can sympathize with you. I just took my brand new 2022 tracker to them for engine issues. They put in there pond and ran it and said that they could not duplicate the problem ( engine vibration). I go to pick it up and ask to see the computer printout. There isn't any because they didn't do one and tell me that if I want one it's going to cost me 100 bucks. Mind you this boat has 2hours on it. Also, they tore my brand new mooring cover by trying to take it off with ponded water on it. I ask...What are you going to do about the cover. Answer, "Nothing. Read the small print on the invoice". There are new owners but they are no better than the old. Its the same old crap with them. I ended up taking the boat to Smithboys in Buffalo for the engine work. They repaired it. I have also taken the boat to Cabelas in Buffalo. for warranty related issues. Both places are a dream to deal with. I will say that Tracker Marine will not discuss warranty related issues with the owner. It has to go through a dealership and Cabelas in Buffalo is the place to go. The service manager was candid and said that he gets a ton of Trackers in for service that were purchased at Bryce because of the hassle Bryce gives their customers. Good luck with the boat.